AI Policy and Terms of Use

The owner of the internet portal www.biznismreza.mk is the legal entity CREDIT RATING AGENCY TARGET GROUP DOO Skopje, with registered office at st. Debarca No. 3, Centar-Skopje, with EMBS: 6799302 and VAT: MK4080012530240, hereinafter referred to as: Service Provider.

1. SUBJECT MATTER

The content of the General Terms of Use of the portal www.biznismreza.mk (hereinafter: the Terms) governs the use of the data available on the portal and the services described in the Provider’s guidelines and brochures, which form an integral part of www.biznismreza.mk. The user is obliged to fully comply with all obligations and restrictions related to the use of the data and the database, as defined in the following provisions.

2. DATABASE

The Service Provider shall enable the hosting and maintenance of data on www.biznismreza.mk in the form of a database, which constitutes an integral part of the platform. Within its products and services, the Service Provider will endeavor to indicate the source of the information. Users are obliged to consistently respect and apply the prescribed method of citing data sources.

3. SYSTEM AVAILABILITY

The Service Provider shall maintain www.biznismreza.mk so that, as a rule, the portal is available 24 hours a day, every day of the year. The Service Provider reserves the right to short interruptions in access due to technical reasons related to maintenance or replacement of technical equipment, but not limited to these. In connection with maintenance, the Service Provider also reserves the right to longer interruptions during the working week if technical issues arise that prevent the uninterrupted use of www.biznismreza.mk.

4. METHOD OF ACCESS

The method of access to www.biznismreza.mk is defined in the user guide, the activation email enabling access to the service, and other electronic notifications related to the extension of access in case of subscription renewal.Any changes to the method of access or use of the portal will be published in a timely manner on www.biznismreza.mk. In the case of significant changes, the User will be notified in writing or via electronic communication.

5. USE OF WWW.BIZNISMREZA.MK

Access to and use of www.biznismreza.mk is guaranteed and uninterrupted 24 hours a day, every day of the year, except in the cases defined in Section 3 of the General Terms.The Service Provider reserves the right to restrict or terminate access for any individual user in the event of suspected misuse or violation of Article 10 of the General Terms.In cases of suspected misuse that constitutes a breach of the General Terms, the Service Provider may limit or revoke access for the specific user. Furthermore, in the event of violations of intellectual property rights (including copyright and database rights) or other applicable regulations, the Service Provider will act in accordance with the law.The Service Provider also reserves the right to amend the General Terms of Use of www.biznismreza.mk. The User will be notified of any new terms via email, sent to the address provided in the order form, at least 60 days before they come into effect. The User is obliged to comply with the updated General Terms, and no additional consent is required for their implementation.

6. OTHER RULES OF USE

In order to ensure a high quality of service, the User shall comply with all instructions and rules for use specified in the guidelines and brochures provided by www.biznismreza.mk, as well as the online information on how to access and use the platform. The User is obliged to use the username and password provided by the Service Provider whenever accessing and logging into www.biznismreza.mk.The Service Provider reserves the right to modify the user credentials assigned to users. The Service Provider undertakes to implement such changes in a manner that ensures uninterrupted use of www.biznismreza.mk by its users.

7. START OF SUBSCRIPTION

Within a period not exceeding two (2) working days from the date of receipt of a duly completed order form for the use of www.biznismreza.mk, the Service Provider shall send a username and password via email to the address specified in the order form, thereby enabling the User to access the services of www.biznismreza.mk. The subscription start date shall be considered the day the User receives the login credentials for www.biznismreza.mk. In the event of a dispute between the Service Provider and the User, where the activation email is required as proof of access but cannot be provided due to technical reasons on either side, the subscription start date shall be deemed to be the date on which the completed order form was received by the Service Provider.The subscription (contractual) relationship is concluded for a period of one (1) or two (2) years (optionally selected by the User), starting from the date the activation email is sent or from the date the completed order form is received.

8. TYPES OF USER ACCESS

There are three types of users on the www.biznismreza.mk platform: Visitor, Free Registered User, and Subscribed User. Depending on the type of user access, different access rights, functionalities, limits and conditions for the use of the platform apply to each type of user, as set out in the remainder of this Section.8.1. VisitorA Visitor is a user who accesses the www.biznismreza.mk platform without registering and without logging in to a user account. A Visitor has access exclusively to the company’s basic publicly available registry data contained in the “Company Profile” module, without access to the full set of data and functionalities within that same module.The remaining data in the “Company Profile” module, as well as the remaining modules and functionalities of the platform, are not available to a Visitor. Access to the full view of the company’s profile and to the additional available information requires free registration and the creation of a user account.8.2. Free Registered UserA Free Registered User is a user who has created a user account through the registration form for free use of the www.biznismreza.mk platform, but does not have an active subscription package. A Free Registered User may perform a maximum of three (3) company views per month, with each opening of a company counted as a separate view, regardless of whether it is the same company or a different one. Once the monthly limit is reached, any further viewing of companies shall be disabled until the first day of the following month.A Free Registered User is granted access to the data available in the “Company Profile” module, with the exception of the history of persons in the company, while the remaining modules of the platform are unavailable. In addition, this type of user has access to the “Advanced Search” module, exclusively with the option of searching by company name or by part of the company name.8.3. Subscribed UserA Subscribed User is a user who has an active subscription package for the use of the www.biznismreza.mk platform. A Subscribed User may have one or more active sessions*, depending on the type of subscription held by the User and the conditions agreed between the Service Provider and the User.For a Subscribed User, the following limits apply for one active session*:
  • ●viewing of 150 companies per day in the “Company Profile” module;
  • ●viewing of 100 companies per day in the “Finances” module;
  • ●viewing of 200 companies per week in the “Finances” module;
  • ●viewing of 500 companies per month in the “Finances” module.
If the subscription package allows the use of more than one active session simultaneously, the established daily, weekly and monthly limits shall be multiplied by the number of active sessions enabled for the user account.If a Subscribed User reaches or exceeds any of the established limits, their user access shall be automatically blocked on all active sessions simultaneously, regardless of the active session through which the limit was reached.The unblocking of user access shall be carried out automatically, depending on the type of limit reached, as follows: for a daily limit – at midnight; for a weekly limit – at midnight on the following Monday; and for a monthly limit – at midnight on the first day of the following month.* An active session is each active login to a user account on www.biznismreza.mk from a particular device or web browser. The permitted number of simultaneously active sessions depends on the subscription package.

9. PRICING OF SERVICES AND INVOICE DELIVERY

The prices for the use of services available on www.biznismreza.mk are determined by the Service Provider and are published on the website.The tariff for the use of services is adopted by the governing body of the Service Provider.The Service Provider undertakes to continuously publish any changes to the pricing on www.biznismreza.mk.In the event that the User fails to fulfill their obligations under the General Terms, the Service Provider has the right to take appropriate legal action and is entitled to reimbursement of all costs incurred in proceedings before competent institutions and authorities, provided that such costs are deemed justified by the relevant authority.The User agrees to receive invoices for the use of services via the email address specified in the order form, and such delivery shall be considered valid and duly received. Unless otherwise agreed in writing, the User is obliged to settle the invoice within eight (8) days from receipt via email.

10. USER CREDENTIALS AS A TRADE SECRET

The User undertakes to keep the user credentials assigned by the Service Provider for accessing www.biznismreza.mk as a trade secret and to limit their use exclusively to the authorized person designated as the holder of the user account. The User is responsible and obliged to compensate for any damages in the event that the credentials are used in an unauthorized manner by a third party. The User must inform the Service Provider if there is any suspicion that the credentials are being used by an unauthorized person.The Service Provider will immediately assign a new password to the User, free of charge. All costs and any potential damages resulting from misuse by the User must be compensated to the Service Provider.

11. SERVICE PRICE AS A TRADE SECRET

The User undertakes to treat the price at which the service was purchased as a trade secret and to limit its disclosure exclusively to authorized personnel within the company who require this information, and solely for official purposes.Failure to comply with this provision shall constitute a breach of the General Terms of Use of www.biznismreza.mk and may result in appropriate legal action.

12. RESPONSIBILITY FOR THE USE OF A COMMUNICATION NETWORK

The User is responsible for using a public communication network in compliance with all applicable regulations, certifications, permits, and similar requirements. The Service Provider is responsible only for providing appropriate equipment on its own side and shall not be liable for any irregularities or unlawful actions arising from inadequate equipment or improper use by the User.The Service Provider shall not be held liable for any interruption of access to www.biznismreza.mk caused by errors or failures of the internet service provider.Furthermore, the Service Provider shall not be liable for any direct or indirect damages or inconveniences that may occur to the User due to technical difficulties or interruptions in the operation of www.biznismreza.mk that are not directly attributable to the Service Provider.

13. ASSISTANCE IN USING WWW.BIZNISMREZA.MK

The Service Provider, during its working hours (07:30 to 15:30, Monday to Friday), excluding public and Christian holidays, shall provide free assistance and support for the use of www.biznismreza.mk via telephone or email.

14. DATA PROTECTION AND USE

The Service Provider shall treat the User’s data as a trade secret and shall not disclose it to third parties.All data will be protected accordingly, with the following exception:the User’s company name, registered office, and logo may be publicly displayed on www.biznismreza.mk as part of a user or reference list.Under no circumstances shall the Service Provider disclose any information regarding the User related to the content or use of www.biznismreza.mk.

15. RESPONSIBILITY FOR THE USE OF DATA

Although the Service Provider believes that all data available on www.biznismreza.mk is accurate and up to date, it shall not be liable for any direct or indirect damages arising from the use of the data on the portal, including any potential errors or inaccuracies. The Service Provider states that all data and services provided on www.biznismreza.mk are made available ‘as is’ and does not guarantee their accuracy or their suitability for the User’s specific purposes.

16. COPYRIGHT AND DATA PROTECTION

The User confirms that they are familiar with the instructions and rules for using www.biznismreza.mk and agrees to comply with all regulations related to copyright as defined in the General Terms of Use and applicable legislation.The User undertakes to fully respect all copyrights and related rights of the Service Provider, as well as those of third parties who hold rights over the data or database. The User also agrees not to modify or in any way interfere with the content of the data available on www.biznismreza.mk.

17. RESTRICTIONS ON THE USE OF DATA ON WWW.BIZNISMREZA.MK

The User agrees to use the data obtained from www.biznismreza.mk exclusively for their own purposes and not to distribute it in any form or for any purpose that is not in accordance with the General Terms, without the consent of the Service Provider. In particular, the User shall not use or copy individual data, database entries, or parts of the database from www.biznismreza.mk to another computer or any other medium with the intention of using such data in the same or a similar structured format as presented in the platform. The User assumes full responsibility for any damage resulting from the use of data obtained from www.biznismreza.mk in violation of the usage rules and the provisions of the General Terms. In the event of a breach, the User’s access to www.biznismreza.mk will be revoked, and legal action may be taken in accordance with applicable law.17.1. Prohibition of automated data extractionThe User is prohibited from the automated accessing, searching, collecting, extracting, copying or processing of data and content from www.biznismreza.mk by means of automated tools, software solutions, scripts, bots, crawlers, scrapers or other similar technical means and methods.The User is prohibited from using techniques or tools by which data, parts of the database or content are extracted from the platform systematically, in bulk or repeatedly, and from undertaking any activities that circumvent the established restrictions, limits, protective mechanisms or method of access to www.biznismreza.mk.The User is prohibited from using the extracted data or content to create, supplement or maintain their own or third-party databases, or for their further distribution, resale, publication or use for any other purposes contrary to these General Terms.In the event of a suspected or established breach of this provision, the Service Provider reserves the right to temporarily or permanently restrict or disable access to www.biznismreza.mk, and to take other appropriate measures to protect the platform, the database and its rights in accordance with applicable law.If, as a result of non-compliance with this Section, it is established that the Service Provider has suffered material or other damage, the User who committed the breach shall compensate the established damage in full, in accordance with applicable law. The obligation to compensate for damage does not exclude the Service Provider’s right to take other appropriate legal measures to protect its rights and interests.

18. TERMINATION OF SUBSCRIPTION

Unless otherwise agreed in writing, the subscription (contract) for the use of www.biznismreza.mk is concluded for a period of one (1) or two (2) years, in accordance with Article 7 of the General Terms.In the event of a breach of the General Terms by the User, or failure to pay the service fee, the Service Provider has the right to terminate the subscription.The Service Provider shall notify the User in advance via electronic communication of its intention to terminate the service, and the User must settle all outstanding obligations within three (3) days. If the User fails to fulfill their obligations within the specified period, the Service Provider will disable access to www.biznismreza.mk and pursue its rights before the competent institutions and authorities in accordance with applicable law.The User may cancel the subscription for the following year(s), either for the entire user account or for individual user accounts (in case of multiple accounts), by providing notice at least 30 days prior to the expiration of the current subscription period.Any violation of the General Terms shall result in termination of the subscription as of the date the breach is identified.

19. DISPUTE RESOLUTION

For any future potential disputes, the Basic Civil Court in Skopje shall have jurisdiction.

BONITETNA AGENCIJA TARGET GRUP DOO Skopje